At Hidden Gem Management FZCO, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.hiddengemmanagement.com (the “Website”). We respect your privacy and want to be transparent about the information we collect and how it is used.

1. Information We Collect

We may collect the following types of information from our users:

• ➤ Personal Information: This includes information that can personally identify you, such as your name, email address, phone number, and any other information you may provide when you contact us or contract our services.
• ➤ Non-Personal Information: This includes data that does not directly identify you. It may include information about your device, browser type, IP address, pages visited on our Website, and other analytical data.

2. How Information Is Collected

We collect information from you in various ways, including:

• ➤ Direct Interactions: You may provide personal information directly when you fill out forms on our Website, register for services, or communicate with us through email or contact forms.
• ➤ Automated Technologies: As you navigate through the Website, we may use cookies and other tracking technologies to collect usage data, which helps us enhance and tailor your experience. You can choose to accept or decline cookies; however, declining cookies may prevent you from taking full advantage of the Website.

3. Purpose of Data Collection and Use

We collect your information for various purposes, including:

• ➤ Providing Services: To provide, maintain, and optimise our services and the Website's functionality.
• ➤ Communication:To connect with you regarding your inquiries, service updates, or other customer service needs.
• ➤ Marketing: To send you promotional materials and updates about our services, provided you have opted in to receive such communications.
• ➤ Analytics: To understand how users interact with our Website, allowing us to analyse and improve our services.

4. Cross-Border Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By providing us with your data, you consent to this cross-border transfer of your information. We take appropriate safeguards to ensure your information is treated securely and in accordance with this Privacy Policy.

5. Security of Data

We prioritise the security of your data and employ modern technological solutions, such as SSL (Secure Socket Layer) encryption, to protect your personal information from unauthorised access or use during transmission. While we endeavour to use commercially acceptable means to protect your data, please remember that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Storage Practices

At Hidden Gem Management FZCO, we are responsible for protecting your data and implement various measures to maintain its security, which includes:

• ➤ Security Audits: Regularly reviewing our systems and processes to identify and address vulnerabilities.
• ➤ Organisational Measures: Limiting access to your information to only those personnel who require it for their specific job functions, ensuring that only authorised individuals have access to personal data.
• ➤ Data Retention: We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and communicating any changes to you, if necessary. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Hidden Gem Management FZCO
Dubai Digital Park, Dubai Silicon Oasis
Email: contact@hiddengemmanagement.com

Thank you for trusting Hidden Gem Management FZCO with your personal information. We are dedicated to safeguarding your data and ensuring your privacy while you enjoy our services.